 | | FAQ - Resellers |
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 | |  |  | | What will BDSSync connect to? |
| | Almost anything, from Excel spreadsheets to web-based applications. Almost all modern software has a database that we can access for seemless data transfer. In the worst case you may export information that BDSSync pick up and transfer to MYOB automatically.
Technically, BDSSync will connect to any OLEDB or ODBC data source. That means almost any database or file format (csv, text or XML) can be accessed.
BDSSync also has several Web Services configurations that allow data to be pulled or pushed over the internet securely.
BDSSync is compatible with MYOB small business accounting products: MYOB Accounting/Accounting Plus v15-16, Premier v9-10 and Premier Enterprise v3-4.
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| | | | | How do you work with your Business Partners? |
| | Business Driven Systems provides flexible partnership arrangements. We can operate with our partners generating leads only, providing full integration and support services and everything in between.
Typically the degree to which we interact with your clients depends on your technical knowledge and time constraints.
If you want to fully configure and support BDSSync you can provide a full range of services to your clients, using us for second level support only. If you would prefer to allow us to handle the technical aspects of configuration or not wish to directly support BDSSync we can.
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| | | | | What knowledge do I need to configure BDSSync myself? |
| | You will need to have a good understanding of SQL, stored procedures and understand the MYOB data structure and business rules. For the majority of developers the challenge lies with the last prerequisite. You can download a trial of BDSSync here.
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| | | | | How long does it take to perform an integration? |
| | Not all projects are the same, but safe to say that BDSSync can reduce the development and testing time by as much as 90%. Typical implementations can be achieved with 3-4 days of work, assuming the integrator has a detailed knowledge of the MYOB data structure and business rules. The process of learning these can involve significant time.
If the developer of the non-MYOB software needs to be contacted delays can often occur whilst waiting for responses and information.
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| | | | | What happens when I update my software? |
| | Most developers can update their own configuration with relative ease. You can ship an updated configuration file with your upgraded product to your customers, enabling them to continue using BDSSync as they upgrade. BDS can help with updating configuration files at minimal cost.
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| | | | | What happens when MYOB releases an upgrade? |
| | When MYOB upgrades their programs new features are added and there are sometimes changes to the data structure MYOB uses. MYOB also upgrades the program used to access their database – MYOB ODBC.
BDSSync can be updated via a patch that is easily distributable to your clients.
Upgrades can provide opportunity for up selling via the new features included in the MYOB accounting product and ODBC driver.
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| | | | | What happens when the other software I integrate is upgraded? |
| | Often an upgrade to software will not affect the information BDSSync uses, and no changes will be necessary. Should changes be necessary they can be completed in a minimal amount of time by either us or you.
Upgrades can provide opportunity for up selling via the new features included in the MYOB accounting product and ODBC driver.
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| | | | | | Business Driven Systems provides support services to all users of our software. This service is built into the annual maintenance fee for the software. Should you wish to support your clients we can provide training and second level support for your staff.
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| | | | | What other services can Business Driven Systems offer my business? |
| | Business Driven Systems offer a full suite of IT services to small to medium businesses, from Managed IT Services to Application Development and Business Process Reengineering.
Our focus is to enable our clients to get the most out of their IT assets by both solving short term problems and creating a detailed plan for the future. This takes your business away from ‘reactive IT’ where problems are only identified when they cause things to stop working. Your IT maintenance costs drop and you have more money to spend improving the way your business works.
We partner with our clients to manage and solve their IT problems with them. We assist our clients with ongoing training and specialised support personnel both off and on-site. This allows our clients to focus on what matters, their core business.
For more information visit the Business Driven Systems website or contact us on 1300 780 400
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